Have you outgrown your current multichannel e-commerce APPROACH?
Helping Enterprises and Growing Resellers Build Profits and Efficiency, and Helping Brands Get Online While Reducing Conflict.
Our Software
We’re channel partners, not just advisors. From product management and inventory to orders to drop shipping and automations, we handle almost every aspect of your daily needs. And we keep going even when you or your team are done for the day.
Our Services
Software is only part of the equation. Some things just need that human touch. From listing optimization to customer service to pick, pack and ship, we’re here to help.
Helping You Achieve Success
Customer Driven.
It’s About You. Not Us.
Every business is different, and we find that our customers use SureDone in new and unique ways that we hadn’t considered. That’s why everything we do is about you, the customer. From our sales process where we work to learn your goals, to our fully per-customer customized onboarding and training, through our handover to our support team which includes everything we’ve learned, through our feature acceleration program that lets you skip the line to add something to SureDone that you need – we’re your partner in your journey to improve your business.
“The SureDone team takes customer suggestions and works with our team to help improve the use of the software – which is the best part.”
“The SureDone team takes customer suggestions and works with our team to help improve the use of the software – which is the best part.”
Helping You Achieve Success
Customer Driven.
It’s About You. Not Us.
Every business is different, and we find that our customers use SureDone in new and unique ways that we hadn’t considered. That’s why everything we do is about you, the customer. From our sales process where we work to learn your goals, to our fully per-customer customized onboarding and training, through our handover to our support team which includes everything we’ve learned, through our feature acceleration program that lets you skip the line to add something to SureDone that you need – we’re your partner in your journey to improve your business.
Flexible
Use our web interface, our bulk system, our automation engine or our API to manage your business.
Scalable
Running on an auto-scaling AWS platform, we can support millions of products and orders and massive inventory changes.
Connected
Pull data or send orders to distributors, connect to your internal ERP, CRM or POS systems, or connect to your warehouse management platform.
Predictable
Prices start at $499 per month and don’t require contracts, nor do we take a share of your revenues.
Brands, Enterprises, Growing Businesses. Special features for
each Special Need.
Whether you’re a brand or manufacturer, an enterprise, a growing business, selling in the auto/moto category or more, we’ve build in capabilities or designed services that will help your business grow by giving you more time and more features.
For Growing Businesses
You may not need to connect to a powerful warehouse management system or Salesforce, but you’ll be there some day and want to invest in the platform that will help get you there – but that provides tons of advantages today.
From drop shipping to distributor connections for inventory and pricing updates, to an amazing bulk management system and a comprehensive user interface, we’ve got tons of the features you’re looking for. And our services group has the people too – to help you optimize your products, advise you on how to maximize profits, create highly professional eBay templates and more.
For Brands and Manufacturers
We understand that there are lots of special requirements involved with selling direct to consumer, starting with getting internal approval. We have the knowledge and the solutions to help you navigate the path.
If you want to handle everything yourself, our system can connect to your internal ERP to pull in product information, inventory levels, push orders and retrieve tracking information, and we can easily send customer information to a CRM such as Salesforce. We’re your bridge to marketplaces.
If you’re concerned about channel conflict, our fulfillment by partner program lets you own your listings, your pricing and your brand while sending the orders to your existing fulfillment base to ship to customers. Boom. No more channel conflict. And if you like Amazon Vendor Central but want to leverage the concept across all of your marketplaces, or maintain more control over your brand and pricing, our SureDone One solution will warehouse your items, pick/pack/ship them and manage all of your listing and customer service across any marketplace.
For Enterprises
You’re all about employee efficiency, landed cost and squeezing as much profit from each sale as possible.
Suredone’s rule based advanced automation engine and open API lets you extend our platform to talk to yours or to other custom or off the shelf software. We become your bridge to the marketplaces and the roundabout back.
Our software is stable with only minutes of downtime each year. We’re highly available due to our Amazon Web Services architecture spanning multiple zones. We’re secure – every customer’s data is in a completely separate database from everyone else’s. And we’re scalable, able to handle millions of products and orders.
For Auto/Moto Sellers
We like to say that we speak ACES and PIES. SureDone’s very first customer was a company that bought used motorcycles from Craigslist and parted them out on eBay. And we still have that first customer.
Our software supports eBay fitment in the US and internationally with several different options of how you enter and manage it. We are connected to both DCI and SEMA Data Co-Op to pull in data. Our bulk management system supports the upload of hundreds of thousands of SKUs at a time, and we support drop shipping and inventory and pricing import from dozens of distributors and manufacturers, and are adding more all the time.Â
Our onboarding staff is familiar with the special needs of auto/moto parts and accessories seller as is our entire support team. You won’t be shoehorned to one person who is the only person who understands your language. We all speak it.
A Few Customers
About SureDone
At SureDone, we believe there’s a better way to manage Multichannel e-Commerce. A more valuable way where we can use advanced technology to improve our customer’s business while not draining their profits. We want our customers to invest in their businesses. We win because we make our customers successful and ourselves successful as a result. What are we? Simply powerful multichannel e-commerce.
We constantly remind ourselves of who made us successful. Our customers and our team. So we continue to be passionate about investing in all of them by delivering more features, better performance, and constantly striving to improve our already high level of customer support.
Testimonials
“The SureDone team takes customer suggestions and works with our team to help improve the use of the software – which is the best part.”
“The onboarding team is phenomenal and they really work to make sure that you know how to use their software before going completely live.”
“SureDone’s feature-rich tool set enables us to feed multiple warehouse locations to our one unified eBay marketplace making SureDone our eCommerce platform of choice.”
“I used to spend hours each day manually updating inventory. But with SureDone I make more sales and work less.”
“Suredone was able to quickly integrate with our warehouse and provide the technical software expertise necessary, so we can focus on other aspects of our business.”
“Working with and for the customer after the contract is done is something that stands out to me about SureDone.”
We have the features and services you need. And if we don’t, let us know.
Features
- Multichannel platform
- Marketplace management
- Website management
- Integrated storefront
- Product information management
- Image management
- Inventory management
- Order management
- Shipping labels
- Pick lists
- Inventory labels
- Bulk management
- Inventory automation
- Purchase orders
- Drop shipping
- Inventory feeds
- Google shopping feeds
- Robust search engine
- Custom field mapping
- Open API
- ERP, CRM, POS Connectivity
- EDI
- Lots more…
Services
- Product enhancement
- Listing optimization
- Category optimization
- Listing management
- Customer service
- Order processing
- Product research
- Competitive research
- Language translation
- Feedback management
- Return management
- Auto/Moto optimization
- eBay Templates
- eBay Storefronts
- Magento templates
- Reputation management
- Brand protection
- Trademark protection
- Metrics management
- Multichannel consulting
- System automation
- Lots more…
Don’t Wait Any Longer. Start Forging Your Own Path Today!